Privacy Policy

Effective Date: January 1, 2025
Last Updated: September 20, 2025

Client Acquisition Academy (“CAA,” “CAA+,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our programs, websites, and communication services, including SMS text messaging.

By using our services, you consent to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with CAA:

Personal Information: Name, email address, phone number, billing information, and professional details (such as business name and role).

Account Information: Login credentials and preferences associated with your CAA or CAA+ membership.

Communication Information: Messages, survey responses, call recordings, or other information provided when interacting with our coaches, support team, or community.

SMS Opt-in Information: If you subscribe to SMS updates, we collect your mobile phone number and consent for messaging.

Usage Information: Information about how you use our website and services, including IP address, device details, browser type, and engagement with our content.

2. How We Use Information

We use your information to:

Provide and improve our coaching programs, training, and community resources.

Deliver relevant updates, reminders, and announcements.

Communicate with you regarding your account, billing, and support needs.

Send SMS notifications such as coaching reminders, event details, and account-related updates (if you opt in).

Conduct surveys, gather feedback, and improve our offerings.

Maintain security, prevent fraud, and comply with applicable laws.

3. SMS Messaging Terms

By opting in to our SMS program, you may receive messages related to your membership, events, coaching reminders, and promotional updates about CAA and CAA+.

You can cancel the SMS service at any time by texting STOP to the shortcode. After you send STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us unless you rejoin by signing up again.

If you experience issues, reply with HELP for more assistance or contact us at [email protected] or +1 (647) 691-8555.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

For privacy-related inquiries, please contact us at [email protected].

4. Data Sharing and Disclosure

We value your trust and handle your data responsibly.

Service Providers: We may share information with trusted subcontractors and vendors who assist with services such as payment processing, customer support, or communications.

Legal Compliance: We may disclose information if required by law or to protect our legal rights.

No Mobile Sharing for Marketing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text message services.

5. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you.

Request corrections or updates to your information.

Request deletion of your personal data (subject to business or legal requirements).

Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website or community may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the “Last Updated” date revised accordingly. Continued use of our services after changes are made constitutes acceptance of the updated policy.

10. Contact Us

Client Acquisition Academy
Email: [email protected]
Phone: +1 (647) 691-8555
Website: www.clientacquisition-academy.com